Complete, Comprehensive and Flexible

Donor Engagement Software

Complete, Comprehensive and Flexible

Donor Engagement Software

From small foundations to schools, museums and federated giving organizations we help our clients better engage with their donors online and with greater impact. We believe that your story, not your database, is your point of contact and we work to help you bring your story online.

The Big River Difference

By taking best practices from the eCommerce world, we have created tools that provide nonprofits an improved modern donor experience. And by grouping our cloud-based software as catalogs, we allow you to only use the features you need without paying for functionality you don't need.

The Big River Difference

Catalogs

Rather than making you buy a one-size-fits-all solution, no matter how you’re trying to engage with your donors, we tailor our catalogs to what you’re doing - events, raffles, peer-to-peer, donations, memberships, workplace and more.

Features

Our catalogs come with features designed to help get your message across to your audience as well as analyze and report your results - ready-to-go or custom templates, automated emails, ticketing, pricing options, offline sales integration and more.

Our Software Is

Flexible

Our cloud-based software works with the way you work, we don’t make you change to fit us. From a one-off event to multiple campaigns and long-term donor nurturing we can create a solution that’s right for your needs and budget.

Comprehensive

We’ve taken the best practices from eCommerce and used them to make all types of nonprofit appeals more concise, clearer and, ultimately, more effective for donors while making set-up less complicated for your staff.

Cohesive

Looking to augment what you’re already using, or looking for a cost-effective replacement? From donations to events, workplace campaigns to volunteers, and everywhere in between, Big River can help.

Making Every Contact Count

"Big River has been absolutely fabulous to work with. Our membership has gone up two-fold as a result of our going online with them.”
Cleveland Museum of Art

Safe, Secure Transactions

All catalogs include a free merchant account and payment gateway so you can immediately start accepting credit card and ACH payments. All money raised goes directly to you, not passed through a third party. 

Every catalog is also equipped with an SSL certificate and is fully PCI-DSS compliant to protect your donors and your organization. We can also integrate with most popular payment processors, if you already have a preferred one.

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Testimonials

Eric HaddadFounder and Chair, Shanerock
Big River has added a ton of functionality, and really spurred ideas for future events and growth. We couldn’t be happier, and can’t wait to utilize all the functionality.
Jim MullenPresident and CEO of United Way of Summit County
We were very impressed with Big River, They’re local, have a proven track record with other United Way associations and offered quick implementation, easy-to-understand reporting and integration none of the other platforms we were looking at could match. Big River will make it easier for people to build a sustained relationship with United Way, and it will modernize the way our donors invest in their own community.
Audrey BuckholtzDevelopment Coordinator at Cleveland Hearing and Speech Center
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Big River has been awesome in that I can just set up all of those templated emails beforehand, set up the process, and keep things regulated so we can easily communicate with everybody.
Mandy KwaitDirector of Care Coordination at Bellfaire JCB
I was looking for a place that was able to put together this crazy idea we had. I had called all sorts of development places to see if they were able to do something like this for us, Big River was the only team ready, willing and able to work with us.
Niki KrauseDirector of IT Solutions and Analytics for United Way of Greater Cleveland
The need for a robust system was many-layered, We needed a platform that brought us into the 21st century. Big River was completely built for that — no question.
Niki KrauseDirector of IT Solutions and Analytics for United Way of Greater Cleveland
With Big River, we get flexible and ad-hoc reporting via dashboards for staff and employee campaign managers within the workplace campaign. We can see how things are going in real time. Everything is up-to-date and exportable. Everyone loves the dashboards — they can be used even if you have little or no in-house IT support.
Ian CharnasDirector of Innovation and Technology, Sears Think[box]
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Working with Big River on this project has been a total dream. The technical skills, flexibility, response time, customer service... every step of the way I felt like they valued what I was doing and wanted to help. I would recommend their services to every kind of mission-driven organization.
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